Effective October [27, 2023]

Overview

This Privacy Policy describes how and why Forage Technology Corporation (“Forage”, “We”, “Us” and “Our”) collects, stores, uses, and shares Personal Data when you (the “User”, “You”, “Your”) visit Our Website or use Our services, including services related to Your EBT Transactions (the “Services”).

“EBT Transaction” means a transaction subject to the requirements set by the US Department of Agriculture Food and Nutrition Services (“FNS”) and any state or local requirements governing online purchases of households benefiting from the Electronic Benefits Transfer (“EBT”) system under the Supplemental Nutrition Assistance Program or any other similar program adopted by the FNS, including without limitation any requirements applicable to payments using EBT benefits and store eligibility requirements, as such requirements may be updated from time to time.

“Personal Data” in this policy means protected information about You, including without limitation Your identity, finances, and online behavior as detailed in Section 1 below.

“Website” means https://www.joinforage.com/ and any successor website.

Please note that We also act on behalf of and under the instructions of financial institutions, merchants and other partners which act as data controllers, including for processing payment transactions. Please refer to their respective privacy policies for more information regarding the processing of Your Personal Data in these contexts.

For information on how we use cookies, please refer to our Cookie Policy.

1. The Personal Data We collect

Depending on how You interact with Our Website and Services We may collect the following categories of Personal Data:

  • Transaction information, such as type of purchase, personal account number, the merchant’s information, the date and the total amount of the transaction, and other information provided by financial institutions or merchants needed to process EBT Transactions.
  • Website, device and mobile app usage, the browser You use, Your network connection, Your IP address, and details and similar information collected via automated means, such as cookies and similar technologies directly from Your device.
  • Information You provide about Yourself like Your name, billing address, email address, phone number, and payment information.

2. How We May Use Your Personal Data We May Use Your Personal Data to:

  • Process Your EBT transactions
  • Operate, evaluate, support and improve Our Services, through the use of aggregated and anonymized Personal Data and usage data
  • Detect security breaches, protect against fraud and malicious activity and take action against wrongdoers (e.g. fraudsters and hackers)
  • Perform other business purposes

3. How We protect Your Personal Data

We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Data We process, including compliance with the security standards set by the Payment Card Industry (aka PCIDSS).

4. How We store Your Personal Data

We use the Amazon’s distributed cloud storage resources to store Your Personal Data. Accordingly, Your Personal Data may be stored on servers inside or outside the United States.

5. How Long Do We Keep Your Information?

We will only keep Your Personal Data for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

6. Do Not Track

Certain web browsers may provide an option to disallow tracking by cookies or other identifiers. These are commonly called “do not track” signals. Forage does not currently respond to “do not track” signals because there is no industry consensus or legal standard for responding to them

7. Will We change this Privacy Policy?

We may update this Privacy Policy from time to time. We will post an alert online if the changes are material. If the changes will materially affect the way We use Personal Data that We have already collected, We will notify You.

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